Health Education England (HEE) exists to support the NHS with the recruitment and training of staff. While the NHS is delivering high-quality care and improving the health and well-being of people, HEE is busy inspiring individuals across the country into a career in the NHS.
With such a vital role in our healthcare system, HEE engaged DCX to help transform their management of data and improve their communications.
HEE produce a range of email journeys and programmes covering a breadth of roles and courses for nurses, specialist roles like paramedic or physiotherapy, and even encouraging previous NHS staff to return after a career break. This means a range of data sources to be processed and analysed.
HEE’s existing data management process meant that they would receive data separately from a range of different sources, all of which were disparate and siloed. Reports were in the form of linear Excel spreadsheets, and marketing communications were delivered through SQL scripts and API connections to the ESP – with lengthy code that was difficult to put through a QA process in a timely manner.