ESG (environmental, social, and corporate governance) is increasingly in the spotlight, and has become a hugely important topic for both consumers and businesses.
The UK was the first G7 country to sign up to a net-zero target for carbon emissions by 2050. At the same time, consumers are becoming choosier in their choice of brand, based on the sustainability of the services and products they consume. It’s never been more important for organisations to build sustainable practices and have a sustainability strategy, both offline and online.
That’s why creating a ‘sustainable customer experience’ is at the top of our agenda for all our clients at DCX.
Here’s three ways you can deliver change, digitally – changes that will positively affect your sustainability aims and the customer experience.